Medical

Interpreters Save Lives!

More than 24 million people in America are not fluent enough in English to facilitate effective communication with their healthcare providers. Medical interpreters are a valuable asset to both patients and healthcare professionals in a number of settings.

Here are just a few of the benefits to using professional, certified interpreters in your medical facility:

• accurate diagnosis and treatment
• obtaining informed consent
• preventing medical errors
• higher patient compliance
• better overall patient satisfaction
• positive impact on risk management
• better cost control
• compliance with Title VI, HIPAA, and Joint Commission

On Cue Medical Interpreters

On Cue Interpreting provides professional, certified interpreters to bridge the gap between healthcare providers and limited English proficient (LEP) patients to ensure that every patient receives competent, high-quality care. Our certified interpreters will do the legwork to help the hospital remain compliant with Title VI of the Civil Rights Act of 1964, prohibiting discrimination against groups including individuals who are LEP; HIPAA (the Health Insurance Portability and Accountability Act of 1996); and Joint Commission. Federal law requires that hospitals receiving Medicare, Medicaid, and other government assistance provide interpretation services free of charge. Professional medical interpreters promote more thorough information gathering by healthcare providers, including relevant medical history, as well as cultural information needed to make the most accurate diagnosis and informed medical decisions for the patient. These interpreters also allow patients to ask questions and provide information to the physician with efficiency and accuracy. Our medical interpreters can assist with hospital admissions, exams, consultations and procedures, as well as many other patient-provider interactions.

On Cue provides on-site medical interpreters to hospitals, other healthcare facilities and video remote services for many other spoken languages, as well as ASL (American Sign Language) worldwide.

Contact us today to learn more about our medical interpreting services. We look forward to assisting you!